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Training Fibs

Would you believe that some people and training companies are so committed to certain practices and phrases that they will do – and have to do – almost anything to keep them alive, even if they don’t work anymore?  They also make the necessity for the practice a fib along

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Tom Hopkins’ greatest suggestions…

I have read 4-500 books on sales and people, and one of the first books I read about selling was by Tom Hopkins and it was called “Act Like A Lamb and Sell Like A Lion”, a great read. He coined three phrases which are powerfully simple and effective: –

Read More »

Basic or Advanced Training?

Let’s say you play golf, and wanted to improve your game. One of your many options would be to get a coach or trainer to work with you. If you actually took the time and money and committed to lessons, how would you feel if your trainer said “Ok, I

Read More »

Are you a person in sales or a sales person?

I love to play soccer, and can hold my own. But I’m not a soccer player, I’m a person that plays soccer. I have played with ex-pro’s of many ages and know how they think and see the game. There’s a world of difference. You may be in sales, and

Read More »

Some sales people are just too stupid to live

I recently received an email from a student, and have changed their name in order to protect their identity and stupidity. He wrote: “Dear Duane, loved the seminar! I have tried the —- prospecting technique 3 times, and although it started conversations wonderfully, and I’m still in contact with them

Read More »

Building your client base

Repeats and referrals are the holy grail of selling. They show up with a strong intention to buy a car from YOU. So we cannot do anything that will sacrifice this! If we lie, change dealerships, lose credibility or connection with our customers, they drift off, go elsewhere, and may

Read More »

Turn off or turn down your sensitivity meter…

This is a funny business. I don’t know what to do when I hear the odd sales person or sales manager complain about the language some customers use during the sale, except laugh. My friends, that’s simply the way some people talk. Get used to it or get out. Actually,

Read More »

It’s Been A Tough Week…

As many of you know, my father passed a week ago. I cannot express the gratitude and appreciation I feel from all of your emails and text messages, an avalanche of outpourings that really did help me more than you will know. They numbered in the hundreds, and it took

Read More »

Training Fibs

Would you believe that some people and training companies are so committed to certain practices and phrases that they will do – and have to do – almost anything to keep them alive, even if they don’t work anymore?  They also make the necessity for the practice a fib along

Read More »

Tom Hopkins’ greatest suggestions…

I have read 4-500 books on sales and people, and one of the first books I read about selling was by Tom Hopkins and it was called “Act Like A Lamb and Sell Like A Lion”, a great read. He coined three phrases which are powerfully simple and effective: –

Read More »

Basic or Advanced Training?

Let’s say you play golf, and wanted to improve your game. One of your many options would be to get a coach or trainer to work with you. If you actually took the time and money and committed to lessons, how would you feel if your trainer said “Ok, I

Read More »

Are you a person in sales or a sales person?

I love to play soccer, and can hold my own. But I’m not a soccer player, I’m a person that plays soccer. I have played with ex-pro’s of many ages and know how they think and see the game. There’s a world of difference. You may be in sales, and

Read More »

Some sales people are just too stupid to live

I recently received an email from a student, and have changed their name in order to protect their identity and stupidity. He wrote: “Dear Duane, loved the seminar! I have tried the —- prospecting technique 3 times, and although it started conversations wonderfully, and I’m still in contact with them

Read More »

Building your client base

Repeats and referrals are the holy grail of selling. They show up with a strong intention to buy a car from YOU. So we cannot do anything that will sacrifice this! If we lie, change dealerships, lose credibility or connection with our customers, they drift off, go elsewhere, and may

Read More »

Turn off or turn down your sensitivity meter…

This is a funny business. I don’t know what to do when I hear the odd sales person or sales manager complain about the language some customers use during the sale, except laugh. My friends, that’s simply the way some people talk. Get used to it or get out. Actually,

Read More »

It’s Been A Tough Week…

As many of you know, my father passed a week ago. I cannot express the gratitude and appreciation I feel from all of your emails and text messages, an avalanche of outpourings that really did help me more than you will know. They numbered in the hundreds, and it took

Read More »