Most all will agree that consistent customer contact and follow-up is the lifeblood of automotive sales. But not all sales and service people have the phone skills and discipline to do the job well, or perhaps your in-house BDC needs a boost or helping hand now and then. Our professional phone staff are specifically trained to do these tasks. Ask about the various packages we offer to assist your sales and service efforts, increase your customer satisfaction, create new motivated leads, follow up on warm or hot prospects, build excitement for sales events, fill up your service drives and book appointments.
We recognize that there is no one magic pill or cookie cutter solution that works with all customers. There are as many unique selling situations as there are customers. Customers are more educated, have more online resources and are better informed than ever before. “Ask Duane” is a monthly interactive LIVE 20 minute webcast where you get to ask Duane those tough situations. Highly informative and incredibly relevant information that will help all who attend hone their skills, prepare for the unexpected and adapt to modern day selling situations in the car business. Attend the next one and have your toughest questions ready for Duane!