Do you remember exactly where you were when you lost your virginity? If I said I wanted a soda pop or soft drink what brands would you mention? These are two very different examples of things that are highly memorable. When a customer says the word ‘car’ what or who do they think of? If …
We often think obsessions and addictions are negative. Would you say that car sales for Joe GIRARD, golf for Arnold Palmer, boxing for Muhammed Ali and music for the Beatles was just a passing thought? I believe that we could all be a little better off with some addictions and obsessions. I definitely have a …
You know the look that people with iPhones give people with cell phones just before they ask “you aren’t STILL using THAT are you?!” and then mr. cell phone goes on about how it’s good enough for them, and how it does all they need it to do, and then ms. iPhone just looks incredulously …
I stopped worrying about traditional competition years ago. I know first hand that the majority of people in any field (and I have worked in a few of them) really don’t care all that much about their careers, their customers, their learnings or their incomes. Oh sure, they say they do, and are even adamant …
I was recently in Key West relaxing for a few days and after a great dinner and a few drinks I stumbled, literally (lol), into a store and was immediately struck by two Italian watches in the front case, and I love watches. The first one I asked to look at was $3000, (gasp) so …
She lied to me, lost all credibility and then lost the sale Read More »
Nero’s restaurant in the Caesar Casino overlooking the Detroit river was the perfect place to meet. I can only hope I have half the energy, charm and drive at his age. He has another book on the way, “Life’s 13 Rules” and it will be a barn-burner. In it he will be sharing his viewpoints …
This business is predictable and consistent, and given any one number dozens of estimations can be made. A few months ago I was talking to a Dodge dealer in Phoenix. He had casually mentioned that he had 800 cars in stock. From there I quickly correctly guessed that he probably sells about 250 cars a …
Why you can’t consistently sell 20 cars a month from lot traffic only Read More »
Champions! Last week while on Oahu (it wasn’t all pleasure) we put the icing on our latest cake…addition and conversion of our online training to Spanish, allowing us to integrate into many new markets and help even more sales professionals reach their next level. We have hired an outstanding representative, Georgia Quijano to handle all …
Preparing Our Global On Line English / Spanish Training Platform Read More »
I have been burning the candle at both ends for 3 months straight now…speaking and training everyday, including most weekends, trying to compress my schedule to allow an extended rest this month. In fact, we’re already booking into April 2012. I am writing this from Honolulu, the final leg of a nearly ongoing road trip …
I’m just leaving a long time client (almost 20 years) in Prince George BC, Wood Wheaton’s. They embraced my CRM software over 15 years ago, the trade cycle management processes that went with it, many of my sales and customer service practices and so much more. They were the #1 volume GM dealer in BC …
