What do you do when a customer doesn’t show up for an appointment?
You have 3 options:
- don’t call them
- call them and yell at them
- try to save the sale by emotionally turning them around and booking another appointment
Duane demonstrated your best response…here he summarizes what he did with Angela on the phone…
Remember “TNT” – do it Today Not Tomorrow!! Close the sale, make your calls, deliver the car, learn that strategy, send that email, tell someone you love them, work out, change your habits – TODAY NOT TOMORROW!
This is a small sampling of almost 2000 all new chapters available on MarinoTV for your entire Sales Team (veterans and new hires alike), F&I Specialists, Sales Managers and Service Advisors! This demo does not have full user functionality. MarinoTV has complete workshops & short tips, and is great for preparing for appointments, running sales meetings, in one-on-ones and will help you improve your sales & income while also dropping your stress levels.