One Day Closing Course

THE PACE, CONTENT, PRESENTATION, AND TRAINING STYLE IS EXTREMELY BENEFICIAL & WILL EXCEED YOUR EXPECTATIONS 

“This class absolutely changed how I close and how many cars I sell.  I numbers exploded after this class!”  Asen Nawaz, Sales Professional, Mazda

  • Closing facts
  • Emotional shifts a customer must experience to be closed
  • Challenging your views of your customers, yourself and your
  • Why a phone-up show-up is very closeable
  • How to handle questions over the phone and get control of the call
  • Closing the in-coming sales call on an appointment

Selling Skills Needed to Close During the Sale:

  • Common selling and closing mistakes
  • Closing down concerns at the meet and greet
  • Closing during profiling
  • Using vehicle selection to close
  • Closing during presentation
  • Understanding body language and watching for buying signals
  • Types of closing questions you need to learn
  • Lot closes
  • Trial closing

Closing and Negotiating Skills:

  • Processing objections
  • 5 common deal breaking questions
  • Avoiding the creation of an uncloseable sale
  • Closing at the desk
  • Many unique and usable closing approaches
  • Three steps to getting more customer commitments
  • Exit strategies
  • Sales Manager turn-overs
  • Follow-up of unclosed prospects
  • Four cycles of successful selling

An emphasis is placed on getting more customers through the sale using real-world approaches, customer friendly closes and common sense strategies.

Who should attend: Experienced Sales People and Managers.